Today's consumers have more power, choice, information and influence than ever before. Marketing to this generation of customers isn't just about media, branding, campaigns, or activations. It's about creating memorable moments, cross-channel that compete with our customer's last best experience. Experiences that are persistent, orchestrated, and improving constantly. As we move through our digital transformation journey, we are building teams, processes and platforms for the future that enable us to build products that are worth talking about and coming back to.
Miguel Quiroga, VP, Head of Digital, Verizon Fios