Customer Experience Summit New York | TBD | New York, NY, USA

attendees

Featured Past and Present Attendees

Virginie Glaenzer

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VP Marketing & Executive Advisor

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Soho Place

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Melanie Doty

Vice President Customer Care - Retail

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Barnes & Noble

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Jose Castillo View details

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Director of Customer Experience

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Cigna

Virginie Glaenzer

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VP Marketing & Executive Advisor

Soho Place

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Christine Boyle-Ciccone

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Head of Digital Strategy

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Verizon Wireless

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Shari Gottheim

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VP Customer Experience

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Metlife

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Marylou Dowd

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VP of Customer Experience

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TIAA-CREF

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Laure Park View details

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Vice President, Customer Experience

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Quest Diagnostics

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Simon Walsh

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Manager Director Annuity Customer Experience

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New York Life Insurance Company

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Ashly Beverage

Director Global Customer Experience and Service Strategy

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American Express

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Whitney Parker Mitchell View details

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CEO & Founder

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Beacon Digital Marketing

Leonard Navarro View details

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Global Director of Marketing (CMO)

Clutch Group

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Mara Kelly

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VP - CRM and Customer Loyalty

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Toys R Us

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Joel Crisol View details

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VP, Customer Experience

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Citi

Kim Carrera

Sr. Manager Customer Experience

Essilor

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The Customer Experience Summit New York is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit New York contact marketing@cdmmedia.com

 

Here's what our past attendees had to say:

Professional and well organised summit with good level contacts.

Sales Director, EMEA, CipherCloud

Great event and format with timely topics! A very valuable experience.

Managing Director, Senior Information Risk Officer, BNY Mellon

Great summit.

VP Global Information Technology, RotoMetrics

The event was well organized and informative. I enjoyed gaining/sharing perspectives and networking with industry peers. The industry is always changing and it is imperative for executives to attend summits like this one in order to share/gain perspective. Also, it is becoming increasingly important to leverage vendor services to do some of the heavy lifting for the roll-out/implementation of disruptive technologies such as Cloud and Mobile due to reduced IT budgets and focus on quick time to market.

Director Enterprise Solution Delivery, CBS Corporation

Felt it was well planned and very beneficial. The mix between vendor exchanges and general sessions worked very well.

Vice President, Corporate Controller